#smartcommercenordic
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1.2.2023 HELSINKI 
WHAT IS THE FASTEST WAY TO GROW YOUR BUSINESS?
 
 Revolutionising your eCommerce strategy from being traditional to being data and customer centric.
 
Digital commerce has gone beyond “buying something on a website”
to a series of interactions that rely on technology to move goods.
 
Speed and agility
 
to innovate the customer experience will determine the winners in an era of digital disruption.
Your talent, culture, and customer engagement platform determine your innovation potential.
 
Smart Commerce 2023
 
brings retail and e-commerce players together to discuss common challenges, possibilities and opportunities that can be explored to accelerate their digital change, and move from traditional e-commerce models to customer-centric, data-centric, brand-centric, and experience-driven models.

1

20+

700

DAY
SPEAKERS 
PARTICIPANTS

BUILD, SCALE AND AUTOMATE PROFITABLE eCOMMERCE

THEMES

CX & AI AND PERSONALISATION 
– Create, Monitor and Track

UNDERSTANDING DIGITAL CUSTOMERS
– Trust,  Inclusion and Net Zero Retail

AN UNPARALELLED TV & EVENT HYBRID

Chats, Polls & Surveys
Multiple
Stages
Live
TV Show
Build-your-agenda
On Demand Service
Fireside
Chats
Q&A 
Sessions
Deep Dive 
Sessions
Material
Downloads
1-2-1 & Group Networking
Participate & influence
 
Desert in Dark

MODERATOR

PETER NYMAN

Peter Nyman is a well-known, charismatic and experienced TV-anchor and business event moderator. He is a journalist,  news-anchor and media professional that coaches on three languages. Peter  has run communication trainings for business directors- and experts for years, but speaks about communication skills also to bigger audiences. 

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SPEAKERS 2022

KEVIN INDIG

Director SEO  | SHOPIFY

Kevin leads SEO as Director @ Shopify and is the creator of the Growth Memo newsletter and Tech Bound podcast. Before Shopify, he ran SEO & Content @ G2 and Atlassian and helped companies like eBay, Eventbrite, Samsung, Pinterest, and many others grow their organic traffic.

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LINDSAY MITCHELL

Global Director of Customer Engagement and Care I B2B Tribe Lead | PHILIPS

Lindsay has enjoyed a long and rewarding career at Philips. She is an inspirational business leader with a diverse background, having worked across a broad spectrum of both B2B and B2C businesses within the domains of Marketing, Customer Experience, Customer Service, and eCommerce.  

 

Lindsay is passionate about real time customer feedback, builds and executes VOC programs that focus on actively listening and prioritizing actions that will deliver on customers unmet needs. She leads a talented digitally focused team for Philips healthcare that love to test, design, and explore programs that enrich and influence customer relationships, overall improve customer engagement and build new perspectives on the customer.

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OMER WAYSMAN

Director, Global eCommerce & Business Development | DANONE

Bio coming soon.

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DAVIDE TARARBRA

Head of Category Management & Growth | WOLT

Davide parlayed a passion for the internet and consumer behavior into a decade leading early stage category launches in e-commerce. Currently, he leads category management for Partner Retail at Wolt. Partner Retail helps retailers of all sizes to grow their business on Wolt. Previously, he was with Google, establishing advertising partnerships with pure players such as eBay and multinational grocery retailers, and with Amazon, leading a variety of new product and category launches in the US and EU. While in the US, he completed an MBA at New York Stern School of Business. 

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SISSI YE

Head of Product | WOLT

Sissi is a product leader with a strong track record of building elegant products impacting the lives of millions. As the Head of Product at Wolt, she helps bring Wolt’s delivery offering beyond its core restaurant business into new retail verticals. She’s passionate about creating excellent user experiences and has a long experience from the tech startup world. Before joining Wolt, Sissi was leading product development at high-growth tech companies including Spotify, Klarna, Tink and OnePlus.

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DENNIS STOLT

Head of Digital Development | 

NESTE, marketing & services

Dennis is the Head of Digitalization at Neste Marketing & Services in Finland and the Baltics. He is responsible for digital development including Data Science, Online and Mobile channels as well as the station network.

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HENRIK FELD-JAKOBSEN

Chief Strategy Officer |  Vaimo

Henrik Feld-Jakobsen is the Chief Strategy Officer at Vaimo, a global CX and Commerce agency rooted in Scandinavian heritage. Vaimo is a partner for industry leaders within D2C, manufacturing, and retail.

Henrik’s specialty is to design and enable CX-driven business models through technology and organisational empowerment. As a hands-on practitioner and trusted advisor, he demystifies digital transformation through tangible plans that help leadership teams and technology leaders execute.

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NIINA NYKÄNEN

​​Business Lead, Data & Insight | Ambientia

At Ambientia, Niina leads data & insights business and the team of data experts. She also advises the customers on data utilization, define and implement the solutions and lead the projects. Niina is a strongly business-oriented specialist with the ability to recognize and interpret the customers' needs with a versatile toolkit of technical, business and methodological expertise.

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HAIDER ABDO

Head of nShift Return | nShift

Haider Abdo, Head of nShift Return, is the former CEO of Returnado (now nShift Return), which he founded in 2015 to help provide a solution to the under-acknowledged flipside of the e-commerce experience — returns. Through scalable, cloud-based solutions, nShift Return hasstreamlined the entire returns process: allowing retailers to save time, resources, whilst also promoting sustainable practices.

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KIRA SJÖBERG

Head of Growth Marketing and Analytics | LAMIA

Kira specializes in strategic marketing in addition to  data driven social media, SEO, keyword as well as display & video advertising. Added  to both offline and online marketing and communications experience, Kira's background is in content and concepts. During her career, Kira has worked with both Finnish and international B2C, B2B and SaaS companies and had particular focus on paid search and programmatic advertising. Holistic growth is in the core of Kira’s approach based on her vast experience in integrated marketing including offline.

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JONI RAUTANEN

Chief Operating Officer | Paytrail

Digital business expert who in recent years has focused on digital payments at OP Financial Group, Checkout Finland and now Paytrail. Joni has been following the rapid change and fragmentation of online payments from a key vantage point. He is passionate about developing the online payment customer experience.

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ARI NURMI

Country Manager UK |

GIOSG

UK Country Director for Giosg. 

Has worked in Digital Marketing, SaaS sales and Customer Experience in the Nordics, US and UK for the past 20 years

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MAX SÖDERHOLM

Country Lead, Finland |

LEADFAMLY

With 20 years experience from media, advertising agencies and advertisement, Max has an holistic understanding of the customer experience, sales and marketing. 
 
Now as the Country Lead for LeadFamly, an SaaS company enabling companies to connect, engage and grow with game-based lifecycle marketing, Max looks after the operations in Finland and helps enterprise customers succeed with gamification.

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VEERA KORVENKARI

Digital Strategist SOK

Bio coming soon.

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SATU KANNELVIRTA

Sales Process Manager PEIKKO GROUP

Peikko Group is a global forerunner providing solutions for building industry. Satu is responsible for sales related development projects and training, in recent years focusing especially on ERP & CRM system development. Satu is excited about the possibilities that digitalization brings to personalization of the entire customer journey.

EXPERTS

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SUNA KOLJONEN

eCom & PIM consultant

Vaimo

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JANI MALJANEN

Technical Manager

Vaimo

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JOHANNES KUMPUKOSKI

Head of Sales

Paytrail

SEPPO PUUSA

SEO Business Lead

Lamia

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TICKET CATEGORIES - REGISTER NOW! 

eCommerce & Marketing & Online Sales

  • Largest gathering of eCommerce professionals in the Nordics | Online

  • Build your own agenda

  • 30+ speakers & commentators

  • Materials

  • Chat & live polls

  • AI Powered networking with over 500 colleagues

490 €

PROFESSIONALS

This category is suitable for: Manager, Coordinator, Specialist

excl. VAT 24%

VENDORS & SUPPLIERS

  • Largest gathering of eCommerce professionals in the Nordics | Online

  • Build your own agenda

  • 30+ speakers & commentators

  • Materials

  • Chat & live polls

890 €

excl. VAT 24%

TRUSTED BY

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CONTRIBUTORS

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Want to be part of SMART COMMERCE 2023?
Contact:
mikko.huttunen(a)bignordic.com
+358 50 367 5966