The program will be presented in Finnish
except international parts.
TUESDAY 22 January 2019
8:30 REGISTRATION & BREAKFAST
Theme: Multi-Channel Ecommerce Enables Buying Anywhere
9.00 START YOUR ENGINES!
Moderator Tuomas Jäälinoja, Director of Strategy and Accounts, Klok
KEYNOTE: How to Act in the Fast Paced Global Business Environment
Rocky af Ekenstam Brennicke, Global Marketing Director, Cheap Monday (H&M)
Customer value without force feeding
Leadership in the digital age
4 Points on Paying in 2019
Johannes Kumpukoski, Sales Director, Paytrail
What the online payment landscape will look like in 2019 from a merchant and consumer perspective
PSD2, Open Banking, payment method automation: how will upcoming changes affect the daily life of a merchant?
Insights derived from the data from Paytrail's payment service and the Finnish E-commerce 2018 report
Exponential Speed of Changing B2B Customers' Purchasing Behavior
Andreas Fritz, Head of Nordic B2B Payments, Collector Bank
Insights how to take advantage of the great potential of B2B e-commerce
The Swedish B2B e-commerce Convert 2019 report
The Benefits of Blockchain for eCommerce
Fito Benitez, Marketing Director, Heat Ledger
Current barriers to ecommerce growth
Speeding growth through blockchain-enabled solutions
Case example from Paytah Payment Solutions
The drivers of a Seamless Purchase Experience
Petteri Miettinen, Director, Bisnode
Research results from 3000 consumer interviews
Tools for growing visitor count and conversion
Managing payment related risk while simultaneously improving conversion
How to Screw Up Black Friday
Benny Öhman, Director, Svea Ekonomi
Patrik Ekman, CXO & Co-Founder, Maksuturva Group
Party Party Party – rocketing sales figures
Followed by Remorse and a hangover?
How to avoid the penance…
Giving Consumers Superpowers
Jani Tyyni, Vice President, Klarna
What is smoooth shopping?
Who are the winners and losers in the future?
Winning together with merchants, partners and consumers
10 Not to Do's When Building Great Digital Business
Matti Djateu, CDO, Solteq
Learnings from the past 20 years, things to consider while developing your digital business
Theme: Driving Customer Experience & Digital Growth
The Importance Of Cybersecurity In Modern E-Commerce
Juha-Pekka Leskinen, Director of Consulting Services, Netum
Trust is a must
Cloud Security Tips for eCommerce
Faster Deliveries and Better Logistics
Erkki Vehman, Business Manager, Matkahuolto
The quality of tracking counts: reassure your online customers
More cooperation between ecommerce, global logistics and technology
International Shipping: Everything You Need to Know to Deliver Beyond Your Borders
E-Commerce in the Context of Global Competition
Arne B Andersson, Nordic E-commerce Advisor, Postnord, Sweden
Forthcoming changes on the horizon in B2C delivery operations and customer experience
How to gain competitive advantage in global e-commerce logistics
Be Successful in E-Commerce International
Stephan Grad, CEO, A-Commerce
Germany, Austria and Switzerland: Important regions with different thinking
Act international, think Local
Be there on a personal level
The Future of Sales Oriented AI Chatbots – How Do They Change the Game?
Juha Sulkakoski, Founder & CEO, Upseller
Chatbots are invading e-commerce and customer service, faster than you think
Ai Chatbots are not just dumb popups. They can sell.
Voice assistants, how about finnish?
Case SeaLife Helsinki: Exploitation of AI and Machine Learning on Ticket Sales
Mikko Riistama, CEO, SeaLife Helsinki
Digital consumers demand personalized shopping experiences and tailored choices
Tackling pricing and volume challenges in a seasonal business with AI-solution
Continuous machine learning in a digital sales channel
How to Thrive in the Time of eCommerce and Global Business?
Mika Niemi, CEO, Edututor & Director, Bygghemma & Chairman, Levykauppa Äx...
Biggest trends in eCommerce: Is it all about technology or commerce?
Success cases from over-competed or dying markets - what do the winners do differently?
How to thrive on a national level: Problems and solutions regarding the internal market in Finland and the EU
The program will be presented in Finnish except for the international parts.
Full access to the event,
Breakfasts, lunches and cocktails
Access to presentation materials
Networking with 200 delegates